Privacy Policy

DOM is operated by Dom Delta Market Intelligence (“DOM”, “we”, “us”). We are the controller of the personal data described in this policy. For any question about this policy or your personal data, contact matt@domdelta.com.

Depending on how you use DOM, we may collect: your name and email address; authentication data (sign-in links, Google sign-in identifiers and session tokens); subscription and billing status; support and contact messages; preferences such as timezone and notification choices; device and browser information; IP address; security and access logs; and service-usage information. We do not request broker passwords, trading-account credentials or payment-card numbers. Card details are entered directly with our payment provider and never reach DOM’s servers.

Providers that process data for us, under contract, to run DOM: Emergent (application hosting, database infrastructure and authentication services); Google (Google sign-in, only if you choose it); Resend (transactional email delivery); Stripe (subscription payments and billing portal); PostHog (optional analytics, only after consent). We do not sell personal data and do not share it with advertisers.

Some providers may process data outside the United Kingdom. Where this happens, we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or Addendum, and we require providers to protect your data to the standard required by UK law.

Account data is kept while your account is active and is deleted or anonymised after deletion, subject to legal retention duties. Sign-in links expire after 15 minutes and sessions after 7 days of inactivity. Billing records are retained for as long as UK tax and accounting law requires. Support messages and security logs are kept only for as long as needed to resolve your request, keep the service secure and meet our legal obligations.

We use encrypted connections (HTTPS), hashed sign-in tokens, HTTP-only secure session cookies, access controls and rate limiting. No method of transmission or storage is completely secure, so we cannot guarantee absolute security; we will notify you and the regulator where the law requires it.

Under UK GDPR you can ask to access, correct, delete or restrict your personal data, object to processing based on legitimate interests, request portability of data you provided, and withdraw consent at any time (for analytics, use Cookie Settings). Send any request to matt@domdelta.com or use the contact form: privacy or access request · deletion request. We may need to verify your identity and will respond within one month unless the law allows longer.

You can delete your account from the Account page, which removes your profile, preferences and sessions. You can also send a data deletion request to matt@domdelta.com. Billing records may be retained where the law requires.

If you are unhappy with how we handle your data, contact matt@domdelta.com first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

DOM is not intended for anyone under 18 and we do not knowingly collect data from children.

We will post any changes here and update the date above. Material changes will be notified by email or in the app.